Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach the Bitcoin Casinos team and what we can (and can't) help with.
How to reach us
The best way to contact us is by email at [email protected]. Send us as much detail as you can — which casino or page you're asking about, and what you'd like us to look into — and we'll aim to get back to you within a couple of business days. We're a small editorial team, so please bear with us if a query needs a bit more digging.
What we can help with
- Corrections or updates to information on a review, bonus offer, or comparison table
- Questions about how we rank or assess crypto casinos, including our About Us page for background on who we are
- Feedback on your own experience with a site featured on 2020workforce.com, positive or negative
- Suggestions for topics or casinos you'd like us to cover
- Reports of broken links, outdated bonus terms, or factual errors
What we can't help with
We're a research and comparison site, not a casino operator, payment processor, or regulator. That means we can't access your casino account, process a withdrawal, resolve a dispute over a bonus, or verify your identity on a third-party site. For account-specific issues — a delayed payout, a locked account, a KYC request — you'll need to contact the casino's own support team directly, since we have no access to player accounts or funds.
Similarly, we can't offer financial, legal, or tax advice. If you have questions about how gambling winnings or crypto transactions are taxed, or whether playing at an offshore site is permitted where you live, a licensed accountant or attorney is the right person to ask — not a comparison site.
If you're struggling with your gambling
If gambling has stopped feeling fun, or you're worried about your own play or someone else's, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more on the tools and support options available, including a reminder that offshore crypto casinos don't always offer the same self-exclusion features or player protections as state-licensed operators. All gambling carries the risk of losing money, and crypto values can move sharply even while you're playing, so only ever play with funds you can afford to lose.
Before you write in about a specific casino
A few checks that often save time:
- Re-read the bonus terms on the casino's own site — wagering requirements, time limits, and eligible games vary by offer and by operator
- Check our Terms and Conditions for how we source and present information on this site
- Confirm which state you're playing from, since availability and restrictions differ by operator and by state law
- Have your account or transaction reference ready if you're asking us to look into something specific
We read every message that comes in, even if we can't always solve the underlying issue ourselves. If your query relates to a listed operator, we'll point you toward the right channel where we can.
Eligibility reminder
Bitcoin Casinos is intended for adults of legal gambling age only — 21 and over, or the applicable minimum in your state. Nothing on this site is aimed at anyone under that age, and the crypto casinos we cover are offshore operators, licensed outside the US (typically in jurisdictions like Curaçao or Anjouan) rather than by any US regulator. Availability and legality vary by state, so it's on each reader to check their own local rules before playing anywhere.