2020 Workforce news roundup

How technology is bridging the gap between HR and marketing (The Guardian): As the digital world makes top customers into brand promoters, University College London professor Tomas Chamorro-Premuzic argues that companies should consider making their best customers—those who fit the company culture and are experienced brand ambassadors—part of their team.

AI, Robotics, and the Future of Jobs (Pew Research Internet Project): According to the 2014 Future of the Internet canvassing (that is, an “opt in” survey for expert technology builders and analysts), many experts think rapid advancements in AI and robotics could have a huge impact on the future of work—and that our education and political systems are not prepared for these potential changes.

Companies With Happy Employees Have Stocks That Beat The Market (Business Insider): A new study from the Wharton School and Warwick Business School has found that companies with higher employee satisfaction rates often have better stock returns.

Canadians more educated, less suited to their jobs (CTV News): According to a new study from Workopolis, many Canadians are spending more time in school but working in jobs unrelated to their training.

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