Job descriptions are changing fast. Employees need new skills to keep up as technology evolves and new ways of doing work—even the threat of being replaced by artificial intelligence—loom. Employee respondents to our massive global survey are concerned with their own obsolescence and want opportunities for development and a clear career path—that goes for Millennials and non-Millennials alike.
Executives are also worried about the growing skills gap—many say it is difficult to find employees with base-level and specialized skills. Despite their concern, our survey results point to a lack of understanding and effort from strategy-setters when it comes to investing time, resources, and technology in training and development for employees—executives and employees both report limited opportunities for skills development.
Investment in training and development will be increasingly important as the skills companies need become increasingly advanced and technology-based—just one of the changes that is sure to come in the 2020 workforce.